frequently asked

Tighten the bulb, place the bottle on the base, add the cap, then plug in. Replace the 120V R39 E17 25W bulb if it fails to light.

It needs ~45 minutes to warm up, and works best at 20°C-26°C (68°F-78.8°F).

It fits bedside tables, desks, offices, etc.—matching modern/vintage interior styles.

Yes—just plug it in; no complex setup or regular upkeep is needed.

Absolutely! It’s a unique, timeless present for any special occasion.

Avoid touching the hot lamp during use; keep it away from kids and pets.

The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made. We advise customers to take a look at our Shipping Terms page, this contains a breakdown of our shipping methods and how long each will take to deliver the product to you.

Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.

Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey. You can also log in to your account to view order status.

We offer a 30-day return policy on all unused items in their original packaging.  We cannot accept returns on used Lava Lamp for safety and sanitation reasons. Initiate a return by [email protected] our support team.

We rigorously quality-check all products, but defects can rarely happen. Please contact our After-Sales Support team immediately at [email protected] with your order number and photos of the issue. We will swiftly send a replacement or provide a refund.